Optimal Trust is a simple, direct program and technology that offers analytical tools and actionable strategies that are used tooptimize Levels of Trust.
High Levels of Trust create better working environments, lower risk and compliance issues, and improve organizational outcomes and impact.
Optimal Trust ultimately impacts bottom line issues - resulting in greater profit and success.
Optimal Trust Benefits
- Corporate Citizenship
- Business Acquisition and Sales
- Customer Relationships
- Marketing and Advertising
- Human Resources and Management
- Sexual Harassment and Discrimination Training
- Ethics, Compliance, and Conflicts of Interest
OPTIMAL TRUST is an ideal where individuals, institutions, and community – in other words, all the stakeholders – share trusting relationships.
Trust is measured, on an individual and group basis, allowing for evaluation and improvement.
Actionable plans based on this information are used to optimize levels of trust between stakeholders.
1st Step: Quantifying Trust
We have created a visual grid that is easy to conceptualize. It quantifies and measures discrete aspects of trust (e.g. Shared Values, Competency, Intentions, Allied Interests, Integrity, and Communications).
We also recognize that trust operates on different dimensions (e.g. Personal, Organizational, and Global). In we choose, we can also explore the "rational" and "emotional" qualities of trust.
The “trust grid” allows us to survey, quantize, and analyze levels of trust in a straight forward, easy-to–understand manner.
2nd Step: Managing Trust
Since we can measure trust, we can now manage it. We provide a “toolbox” of ethical strategies (e.g. Congruency, Listening, Integrity, Values, Empowerment, and Transparency).
These strategies are simple, actionable, and easy-to-follow.
We subsequently measure trust and recalibrate to assure that “Levels of Trust” improve.
3rd Step: Optimizing Trust
Maximizing Levels of Trust between two parties is relatively straightforward. It becomes more complicated when multiple stakeholders with competing interests are involved.
Optimal Trust works toward optimizing the levels of trust throughout an organization.
Optimal Trust is an effective business management tool, helping to create the environments in which successful organizations thrive.
4th Step: Assessing Impact
We correlate “Levels of Trust” to other important business metrics, demonstrating how improved Levels of Trust impact an organization